“More Than Quality Water We Deliver Quality Of Life” is the main theme of the Macao Water Supply Co., Ltd. in serving the citizen of Macau.

The company has transformed from an old fashioned, manually operated, less efficient, and a financial unsound company to a soundly financial, highly efficient, super modern and fully automated world-class water treatment and management center since the reorganization in 1985.

Equipped with advanced technology and modern management, the company provides reliable, continuous and high quality water with European Standards as well as comprehensive excellent customer services. Together with the accredited Quality Management System and our Laboratory & Research Centre, we can ensure our water and services provided are in excellent quality.

Our past 20 years’ success relies on our hardworking, devoted and fully committed staff. Health & Safety accreditation is our next target in providing better care about our greatest assets.

Customer focus is our main concern by providing a series of conveniences and new services including a one-stop new Customer Service Office, 24 hours Call Centre, Home Assistance, and Water Tank Cleaning services. By organizing a Customer Liaison Group, we can communicate directly our messages to and receive valuable comments and expectations from the represented customers with the aim to increase mutual understanding. Geared with this upgraded website we can provide more information to the customers and they can even interact with us through this channel.

With recent booming economy in Macau, the Company faces many challenges ahead. We will keep on invest in Macao by introducing more advanced technologies and quality services, and to devote ourselves to accomplish excellence in our products and services as well as to meet any new expectations from our customers.

Chan Kam Leng
Managing Director