• To provide the Macao Citizens with reliable and adequate supply of excellent quality drinking water that meets or surpasses the European drinking water standards in the most cost-effective manner.

• To consistently satisfy customers' needs by continuously improving the quality of services we offer.

• To increase value to all the stakeholders through continuous pursuit of excellence in management, technical and support activities.

• To remain conscious of our environmental and social responsibilities.

• To build a highly qualified, motivated and committed workforce; provide safe and pleasant work environment; and consistently invest in continuous betterment of our intellectual capital.

Our Vision

To contribute to the growth and prosperity of Macao by building strong, mutually beneficial relationships with our customers and creating values to all our stakeholders.

Our Values

• Social responsibility
• Ethics
• Respect for environment
• Value creation
• Integrity
• Customer focus
• Employee development